上海宏安瑞士大酒店-住客評論

Guest（Couple） 2026-01-01
Nice hotel very centrally located. The room was too hot though at night. We were on the 20th floor ＜warm air rises ＞. In a hotel like this guests should be given autonomy over setting the temperature in their own room. Some foreigners do not sleep well in such hot environments.
酒店回復：
Dear Guest, We very much appreciate your comments regarding your stay at the Swiss?tel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us.
Guest（商務旅客） 2026-01-01
酒店位置非常不錯，靠近靜安寺地鐵站，樓下是張愛玲故居，周邊很多商場，配套齊全，早餐比較豐富，冷餐花樣很多。酒店裝修有點時間了吧，但總體來説看不出陳舊，且比較乾凈，沒有異味。淋浴水量比較充足。床很高很歐式，因此睡覺很踏實。前臺服務很nice，會主動提醒贈送一次性牙具和刮胡刀。建議： 1.空調升級一下，溫區靈活一點 2.浴缸提供一次性浴套 3.小酒吧的飲料零食就不要收費了，小投入會提升很多好感 4.拖鞋品質再提升一下
酒店回復：
尊敬的賓客: 您好！非常感謝您對上海宏安瑞士大酒店的支持和認可，我們所做的一切都是為了讓每一位賓客帶來滿意的入住體驗，看到您的滿意和認可，我們真的是非常的感動同時您所提出的一些建議我們也會積極聆聽，竭誠期待與您再次相聚！
Guest（Traveling with friends） 2025-12-01
Good location. Convenient to travel. Love this place near Jing An temple and very close to metro.
Guest（Couple） 2025-12-01
酒店比較老，不會房間里面很乾凈，很溫馨，附近也很熱鬧，很方便，離靜安寺很近
酒店回復：
尊敬的賓客: 您好！非常感謝您對上海宏安瑞士大酒店的支持和認可，我們所做的一切都是為了讓每一位賓客帶來滿意的入住體驗，看到您的滿意和認可，我們真的是非常的感動，我們竭誠期待與您再次相聚！
Guest（Family） 2025-12-01
Perfect stay for 5 nights in Shanghai. Location is just next to the station. Try eating at the Michellin restaurant next door. Housekeeping was good and clean, frontdesk check in was quick, bell hops all very friendly and helpfill. Except for a bit of smoke smell in our room through the aircon vent, most of the time we did get a smoke free enviornment. Highly recommend to stay here. We even had different pillow choices.
酒店回復：
尊敬的賓客：您好！非常感謝您的入住與贊賞！很高興上海宏安瑞士大酒店能為您的出游帶來美好的時光。您的贊賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力為每一位客人提供賓至如歸的入住感受。熱切期待您再次光臨體驗！
Guest（Couple） 2025-12-01
It's near to train station, hotel was grand, check in was smooth. Informed the hotel it's for our anniversary and they told us a complimentary cake will be given to us on the check in night but perhaps they forgot, nevertheless they gave a complimentary birthday slice of cake several days later. The shower and toilet bowl pressure were low, informed the front desk and they fixed it the same day and was great after that. Overall a good experience, but not an exceptional one.
酒店回復：
尊敬的賓客: 您好！非常感謝您對上海宏安瑞士大酒店的支持和認可，我們所做的一切都是為了讓每一位賓客帶來滿意的入住體驗，看到您的滿意和認可，我們真的是非常的感動，我們竭誠期待與您再次相聚！
Guest（情侶） 2025-12-01
酒店前臺服務超級滿意訂的行政房給的朝問不是很滿意要求換房及時解決行政灑廓視野開闊酒水下午茶精致美味二月十四情人節會再次來入住
酒店回復：
尊敬的賓客：您好！非常感謝您的入住與贊賞！很高興上海宏安瑞士大酒店能為您的出游帶來美好的時光。您的贊賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力為每一位客人提供賓至如歸的入住感受。熱切期待您再次光臨體驗！
Guest（Business traveler） 2025-11-01
The location is perfect for someone who is on a business trip. There are a lot of coffee shops around and it is well connected to lines 2 and 7 of the metro station. Also, 8 minute walk to the Jing'An Temple.
酒店回復：
Dear Guest, thank you for taking the time to submit a review for your most recent stay with us at Swiss?tel Grand Shanghai. It is so flattering and motivating to receive such positive and encouraging feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.On behalf of the team, we send our regards and are looking forward of welcoming you back very soon in the near future. Guest Experience Manager-Ricky Zhao
Guest（Couple） 2025-11-01
挺好的酒店，下次還會入住，位置可是真好，就在靜安區的核心地段，距離地鐵非常近，酒店雖老不舊，房間很大。餐廳的紅燒肉賊好吃。
酒店回復：
尊敬的賓客：您好！非常感謝您的入住與贊賞！很高興上海宏安瑞士大酒店能為您的出游帶來美好的時光。您的贊賞給予酒店很大的鼓舞，也是我們進步的動力，我們會繼續保持熱忱，致力為每一位客人提供賓至如歸的入住感受。熱切期待您再次光臨體驗！
Guest（Couple） 2025-11-01
The location is great and the hotel is great value for money. However the gym amenities were somewhat limited. The Jing’an temple is right behind the hotel, and so is the Metro station, which connects to three seperate lines. So for the price, the hotel is really unbeatable.
酒店回復：
Dear Guest, We very much appreciate your comments regarding your stay at the Swiss?tel Grand Shanghai. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Thank you for your kind feedback, and we hope to see you again soon for another magnified journey with us. Guest Experience Manager-Ricky Zhao

上海宏安瑞士大酒店

客戶評價 由實住客人提供的真實點評

Guest（Couple） 2026-01-01

Guest（商務旅客） 2026-01-01

Guest（Traveling with friends） 2025-12-01

Guest（Couple） 2025-12-01

Guest（Family） 2025-12-01

Guest（Couple） 2025-12-01

Guest（情侶） 2025-12-01

Guest（Business traveler） 2025-11-01

Guest（Couple） 2025-11-01

Guest（Couple） 2025-11-01

客戶評價由實住客人提供的真實點評